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Privacy Policy

PROTO-CONCEPT (hereinafter referred to as "the Brand") believes the protection of personal information and privacy of customers provided on this website to be an important social responsibility. The Brand has established the following Privacy Policy for the protection of personal information on this website, and by complying with this Policy, we will take the utmost care to prevent leakage, misuse, or falsification of personal information.

1. How Personal Information is Collected

The Brand acquires personal information in a proper and appropriate manner, and does not collect it illegally.

2. Purpose of Use of Personal Information

The Brand uses your personal information for the following purposes:
・rovision of the services you have applied for (e.g., delivery of products)
・Responding to inquiries
・Development of new products
・Provision of information on the Brand's products and events through direct mail, etc.
・Creation of website contents aligned with customer needs

3. Management of Personal Information

The Brand will take all possible measures to protect the personal information provided by customers on this website from loss, destruction, unauthorized disclosure to outside parties, falsification and unauthorized access. In addition, we will not disclose, transfer, or lend the information to any third party.
However, for the following exceptions, personal information may be provided to a third party without the customer’s consent:
(1) When required by law;
(2) When it is necessary for the protection of the life, body or property of an individual and is difficult to obtain the consent of the customer;
(3) When it is particularly necessary for improving public health or promoting the sound growth of children, and is difficult to obtain the consent of the customer; and
(4) When it is necessary to cooperate with a national agency, a local public body, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the person concerned may impede the execution of such affairs.

4. Contacting Us on Your Personal Information

In the event you request disclosure, correction, deletion, suspension of use, or elimination of your personal information, the Brand will respond within a certain period of time after confirming that you are the owner of the personal information. Please send your request to the email address below.

5. Other Important Notes

Please note the Brand does not assume any obligation or responsibility for the protection or use of personal information collected on third party websites linked to this site.

【For Inquiries Regarding Personal Information】

Smiling Duck, inc.

14252 Culver Dr, A-901, Irvine, CA, 92604